Policies & Procedures
Policies & Procedures
This document outlines various policies and procedures framed and followed by P.Suryakant Share & Stock Brokers Private Limited with respect to its dealing with its clients as a stock broker on National Stock Exchange of India Ltd. (“NSE”), Bombay Stock Exchange Ltd. (“BSE”), Metropolitan Stock Exchange of India Ltd. (“MSEI”) (collectively herein after referred as “The Exchanges”).
The policies and procedures as stated herein below are subject to change from time to time at the sole discretion of Stock Broker, depending upon regulatory changes, its risk management framework, other market conditions, etc.
The said policies and procedures which are subject to upgradation in the same from time to time are produced below for the benefit and notice of all our clients.
Refusal of orders for Penny Stocks and/or illiquid Stocks/Contracts/Options.
In view of the risks associated in dealing with Penny Stocks and/or illiquid Stocks/Contracts/options, PSSSBPL would generally advice its clients to desist from trading in them. Further, SEBI, Exchanges or PSSSBPL may issue circulars or guidelines necessitating exercising additional due diligence by the clients for dealing in such securities. A security may be treated as Penny Stocks / illiquid Stock / Contracts / Options if it falls in anyone category as mentioned herein below :
Securities (with face value of Rs.10 and above) traded at less than Rs.10/- on any of the Exchanges.
Securities appearing in the list of illiquid securities issued by the Exchanges periodically.
Securities forming part of Trade-to-Trade settlement.
Securities forming part of Z, IP,P,PZ,R,M,MT,IT,SM group.
Securities on which Exchange VaR is more than 50%.
Securities whose average daily volume in last 3 Months is less than 50,000 shares or Rs. 50 lacs in value which ever is higher (collectively for all Exchanges).
Securities which have not been traded on all the trading days on which trading took place in the exchange during last 3 months.
Illiquid options / near & far month options/ long dated options/ far month future.
Securities list identified under Graded Surveillance Measure [GSM] or put under surveillance by Exchange / SEBI
Any other securities/ contract/options as may be decided by PSSSBPL, which may be considered by PSSSBPL as volatile or subject to market manipulation or have concentration risk at client level or at the security level or any other reason.
Trading in such securities will be allowed to the client at the discretion of PSSSBPL Such securities may be blocked in normal trading system and any dealing in such securities may be allowed only on the approval of the Risk team and subject to such terms & conditions/requirements as may be deemed fit by PSSSBPL . PSSSBPL may restrict the quantity of such securities, insist upto 100% advance pay-in of funds/securities, suspend purchase, allow only sell subject to shares not transferred through off market etc.
Under no circumstances, PSSSBPL shall be responsible for non-execution/delay in execution of such orders and consequential opportunity loss or financial loss to the client. The above list of criteria is an indicative list. PSSSBPL may define from time to time other category/ criteria to treat a security as Penny Stocks/illiquid Stock/Contracts/Options.
Setting up the client’s exposure limits.
While setting up the exposure limits for and on behalf of the clients, Stock Broker broadly takes into consideration the regulatory requirement, client profile, internal risk management policy, market conditions, etc. considering the said parameters the exposure limit for a client would be set up as follows:
Exposure limits to the client will be provided based on the available margin in the client’s broking account maintained with PSSSBPL .
The exposure limits will be depending upon the category of the scrip in which the Client will transact and will be as decided by PSSSBPL from time to time and may vary from client to client.
On a case-to-case basis PSSSBPL , at its discretion, may allow higher exposure limits to the client.
Single Order Quantity, Single Order Value, Total Turnover cap may be set depending upon client to client.
In case of cash segment, PSSSBPL may at its discretion allow clean exposure limit up to certain amount to the client without insisting for any credit balance and / or margin. The quantum of clean exposure limit shall be decided by PSSSBPL . On a case – to – case basis PSSSBPL may, at its discretion, give higher clean exposure limits to certain set of the clients. PSSSBPL reserves the right to withdraw clean exposure limit granted to the client at any point of time at its discretion. The client cannot raise any concern/dispute for the same.
Available margin for the purpose of granting exposure is calculated as a sum of free credit balance of the client in PSSSBPL ’s books, margin in the form of funds, securities, bank fixed deposit, bank guarantee, etc. of the client available with PSSSBPL , and the value of securities held in the client demat account for which power of attorney is granted in favour of PSSSBPL .
The choice of the securities to be considered as margin shall be determined by PSSSBPL at its discretion from time to time and the client shall abide by the same.
While granting the exposure limit, margin in the form of securities will be valued as per the latest available closing price on NSE or BSE after applying appropriate haircut as may be decided by PSSSBPL at its discretion.
PSSSBPL may from time to time depending on market conditions, profile and history of the client, type and nature of scrip, etc., at its discretion charge/change the rate of haircut applicable on the securities given as margin, multiplier for granting exposure in Cash / F&O segments and take such steps as PSSSBPL may deem appropriate.
The Client will have to abide by the exposure limit set by PSSSBPL
1. Applicable Brokerage Rate.
For rendering the broking services, PSSSBPL charges brokerage to the client. The Brokerage rate will be as per the terms agreed with the client at the time of client registration. The brokerage rate will be communicated to the client by way of Welcome letter sent to him. The client shall verify the welcome kit and revert within 30 days in case the brokerage rate is not as per the terms agreed.
The brokerage rate may be varied in future as agreed between the client and PSSSBPL either in writing or orally from time to time. In case of oral agreement, if the brokerage is charged at such revised rate in contract note subsequent to revision and the client does not raise any dispute on such brokerage within a reasonable time then the same will be considered as consented by the client.
The brokerage rate at no point of time will exceed the rates as may be specified by the Exchanges/SEBI from time to time. The brokerage will be exclusive of the following except in cases where it is agreed otherwise:
• GST (Goods & Services Tax)
• STT/CTT
• SEBI/ Exchange/ Clearing member charges/Stamp duty
• Statutory charges payable to Exchange/SEBI/Govt. Authorities etc.
• Any other charges towards customized/specialized service.
2. Imposition of penalty/delayed payment charges by either party, specifying the rate and the period. Impositions of Penalties.
The Exchanges/Clearing Corporation/SEBI levies penalties on the broker for irregularities observed by them duringthe course of business. PSSSBPL shall recover such imposed penalties/levies, if any, by the Exchange/regulators, from the client which arise on account of dealings by such client. Few of the examples of violations for which penalties may be levied are as follows :
• Auction of securities pursuant to short deliveries by the client.
• Non adherence to client level exposure limits in Cash and F&O segment;
• Short margin reporting in F&O Segment;
• Any other reasons which may be specified by the Exchanges/Clearing Corporation/SEBI from time to time.
• Such recovery would be by way of debit in the ledger of the client and amounts would be adjusted against the dues owed by PSSSBPL to the clients.
Delayed payment charges
It is the responsibility of the client to ensure that the required margins (including but not limited to initial margin, mark to market and/or other margins), any outstanding settlement obligations and/or any other dues payable to PSSSBPL are paid within the time stipulated by the Exchange/PSSSBPL , whichever is earlier. For the purpose of calculating required margin, there should be adequate percentage of cash margin and non-cash margin as prescribed by the exchange from time to time. Further, stock margin shall be calculated on the value of stock after appropriate haircut of stocks as per PSSSBPL ‘s haircut.
In the event the client defaults in meeting his/her/its above obligations towards PSSSBPL and maintain any debit balance/Margin shortfall/shortfall in Cash Margin in PSSSBPL ‘s books beyond the stipulated time period, there shall be deployment of funds/securities by PSSSBPL In such a situation PSSSBPL shall have absolute discretion to charge and recover from the client’s account, delayed payment charges at such rate (not exceeding 24% )/manner/interval as may be determined by PSSSBPL from time to time for the delayed period on the deficit amount.
The delayed payment charges is only a penal measure to deter the client from delaying the payment. The client should not construe it as funding arrangement. The client cannot demand continuation of service on a permanent basis citing levy of delayed payment charges. The client will not be entitled to any interest on the credit balance/surplus margin available/kept with PSSSBPL .
3. The Right to sell clients securities or close client’s positions on account of non-payment of client’s dues.
The client needs to furnish adequate margin as specified by PSSSBPL from time to time at its sole and absolute discretion. It shall be the client’s responsibility to track margins/ obligations and to ascertain in advance the margin requirement for his / her / its order/trades/deals and to ensure the required margin is made available to PSSSBPL in such form/manner/time as may be required by PSSSBPL whether or not any margin call or such other communication to that effect is sent by PSSSBPL to the client. The margin will have to be paid within the time frame stipulated by the Exchange or PSSSBPL , generally in case of fresh positions upfront, in case of mark to market and/or any other additional margins on same day or before the commencement of trading on next day and in case where the Exchanges levy and/or increase any margin required during the day, immediately upon levy and/or increase in any such margin.
The Client shall fulfill all his/her/its settlement obligations and/or other liabilities including but not limited to DP charges to PSSSBPL within the time frame stipulated by the PSSSBPL or the Exchanges.
In case the payment of the margin/ security is made by the client through a bank instrument, PSSSBPL shall be at liberty to give the benefit/ credit for the same only on the realization of the funds from the said bank instrument etc. at the discretion of PSSSBPL . Without prejudice to its other rights and remedies available under the member client documents executed/to be executed by and between the client and PSSSBPL or at Law,PSSSBPL shall be entitled, in its discretion, to liquidate/close out all or any of the client’s open/outstanding position, sell the client’s securities (both unpaid securities as well as collaterals towords margin) available with PSSSBPL and/or held in the client’s demat account for which power of attorney is granted in favor of PSSSBPL at any time to recover its dues in the following circumstances:
• If the client fails to pay any margin, settlement obligations and/or other liabilities (including but not limited to DP charges) due to PSSSBPL within the stipulated time frame;
• In case the margin requirement/mark to market (MTM) loss on outstanding open position reaches or crosses fifty percentage / such higher percentage as may be fixed by PSSSBPL , of available margin at any time or circumstances arise or are likely to arise which may in the opinion of PSSSBPL , jeopardise its interest and expose it to any financial loss or damage
• In case client is allowed extra exposure on intraday basis, the position may be liquidated as above at any time on mark to market (MTM) loss reaching or crossing fifty percentage/higher percentage as may be fixed by PSSSBPL , of available collateral after specified haircut or half an hour / lesser time as may be allowed by PSSSBPL prior to the close of the normal market, whichever is earlier.
The value of stock margin shall be determined after applying appropriate haircut rates as approved and amended by PSSSBPL from time to time. The margin requirement as determined by PSSSBPL shall be final and no question shall be raised about the same. PSSSBPL shall be free to change the margin requirement, haircut of stock margin depending upon the market volatility and other future market situation and no question or objection shall be raised for increase in such margin requirement or reduction in the value of collaterals.
Any and all losses (actual or notional), financial charges, damages on account of such liquidation / sell / close-out/ non-liquation / extension or waiver granted for liquidation shall be borne by the client only.
1. Shortage in obligation arising out of internal netting of trades.
In case the client fails to deliver the shares against his obligation within pay-in-time and there is no market obligation in that particular stock, (i.e. in case of internal client’s to clients’ positions) the account of the client who defaulted to deliver the shares is debited with an amount equivalent to the highest closing rate from trade date to payin date plus a mark up of 3% and correspondingly a credit of same amount is given to the client who had purchased the shares but did not receive the delivery due to default in delivery by other client.
This policy is applicable only for the internal shortage i.e. Client to client position and is not applicable in the cases where the shares are received short from the exchange itself.
2. Conditions under which the client may not be allowed to take further positions or PSSSBPL may close existing position of a client.
An illustrative list of circumstances in which PSSSBPL may not allow the client to take further positions or may close/liquidate a part of or whole of the existing position of the client are as follows :
• Failure by the client in providing sufficient/adequate margins and/or insufficient/inadequate free credit balance available in clients’ broking account with PSSSBPL ;
• If the client fails to deposit the margin/additional margin by the deadline or if an outstanding debt occurs in the Client’s brokerage account with PSSSBPL beyond the stipulated time period.
• If the client fails to maintain the requisite margin in such form and manner as may be specified by PSSSBPL from time to time.
• Settlement obligations are not paid by the client within the time frame allowed by the Exchanges or as per the norms specified by PSSSBPL from time to time.
• Securities falling in the category of Penny Stocks/illiquid Stocks/Contract/Options,
• Trades which apparently in the discretion of PSSSBPL seems to be Synchronized trades / Circular trading / Artificial trading / manipulative in nature, etc.;
• Securities/F&O contracts banned by the regulatory authorities;
• Any ban imposed on the client by the regulatory authorities;
• Where name of the client apparently resembles with the name appearing in the list of debarred entities published by SEBI / Exchanges (where the information available for the debarred entity (other than name) is not sufficient enough to establish that the client and such debarred entity are one and the same);
• The client fails to furnish documents/information as may be called for by PSSSBPL from time to time as per regulatory requirement and/or as per its internal policy.
• In the event of death or insolvency of the client or the client otherwise becoming incapable of receiving and paying for or delivering or transferring securities which the client has ordered to be bought or sold;
• Where due to adverse movement in the prices of stocks in which the client has position, (in CM or F&O) or given as collaterals, the chances of the account of the client going uncovered or unsecured i.e. Not backed by any
kind of security arises.
PSSSBPL will not be responsible for any opportunity loss or financial loss to the client in the event any action taken by it under this policy.
3. Temporary suspending or closing client’s broking account at client request.
A client who wishes to temporarily suspend or close his/her/its broking account can do so by submitting a written request or by email (through email id registered with PSSSBPL )in the form and format as may be prescribed by PSSSBPL .The request can be submitted to the servicing branch or sub- broker or the head office of PSSSBPL . Prior to submission of such request the client should ensure that all amount due and payable to PSSSBPL are paid. Requests from a client where no dues are outstanding would be processed within 10 working days from the date of receipt of the request.
If the client wants to activate the broking account then a request for reactivating the broking account should be sent in writing/via email (through email id registered with PSSSBPL ) to PSSSBPL along with such documentary evidence as may be specified by PSSSBPL from time to time.
1. Deregistering a client.
Without prejudice to PSSSBPL ’s rights and remedies as mentioned in Rights & Obligations document, PSSSBPL may forthwith, at its discretion, de- register the client in the following circumstances:
Where the client indulges in any irregular trading activities like synchronized trading, price manipulation, trading in illiquid securities / options / contracts, self trades, trading in securities at prices significantly away from market prices, etc;
(i) Any enquiry/investigation is initiated by the Exchanges/regulators against the client;
(ii) Any regulatory action taken/initiated against the client by the Exchanges / regulators including but not limited to debarring the client from accessing the capital market;
(iii) Where name of the client apparently resembles with the name appearing in the list of debarred entities published by SEBI/Exchanges (where no information other than name is available);
(iv) On the death/lunacy or other disability of the Client;
(v) If a receiver, administrator or liquidator has been appointed or allowed to be appointed of all or any part of the undertaking of the Client;
If the Client has voluntarily or compulsorily become the subject of proceedings under any bankruptcy or insolvency law or being a company, goes into liquidation or has a receiver appointed in respect of its assets or refers itself to the Board for Industrial and Financial Reconstruction or under any other law providing protection as a relief undertaking
If the client being a partnership firm, any steps has been taken by the Client and/or its partners for dissolution of the partnership
Name of the client appears in database/website of CIBIL, Watch Out Investors, World check, UN List etc;
The client having suspicious background or link with suspicious organization; Where the client is nontraceable, has pending disputes with PSSSBPL , possibility of a default by the client.
any other circumstances leading to a breach of confidence in the client for reasons like return of undelivered couriers citing reason of “NO such person / Addressee left/ Refusal to accept mails, etc.”, continuous cheque bouncing, or not furnishing the financial and other details as may be called for by PSSSBPL from time to time, etc
Such other circumstances which in the opinion of PSSSBPL warrants to de-register the client.
In all such case, PSSSBPL shall have the right to close out the existing open positions/contracts, sell/liquidate the margin (in any form) to recover its dues, if any, before de-registering the client. Any action taken by PSSSBPL in terms of this policy shall not be challenged by the client, and PSSSBPL shall not be liable to the client for any loss or damage (actual/notional), which may be casued to the client as a result. Also while deregistering the client, PSSSBPL may retain certain amount/securties due/belonging to the client for meeting any future losses, liability, penalties, etc., arising out of dealing of the client with PSSSBPL In case if any securities retained by PSSSBPL is sold/liquidated to recover any such losses, liability, penalties, etc., PSSSBPL shall have the authority to decide the mode, manner and the price at which to effect the sale of securities and the client can not raise any dispute as to the manner, mode and the price at which the securities are sold by PSSSBPL
In any of the above circumstances, if the client is able to justify his/her/its innocence either by producing any record, document or otherwise to the full satisfaction of PSSSBPL may reconsider its decision of de-registering the client. However in no circumstances any action taken by PSSSBPL till the date of re-registration shall be challenged by the client and PSSSBPL shall not be liable to the client for any loss or damage (actual/notional), which may be caused to the client as a result.
1. Policy for Inactive clients.
Any client who has not traded with PSSSBPL in any of the Exchange for last 15 months calculated from the end of the month in which client last traded or such other period as may be decided by PSSSBPL at its discretion then such client would be termed as a Dormant/Inactive Client.
The broking account of such client may be deactivated / suspended temporarily by PSSSBPL .If the client wants to activate the broking account then a request for reactivating the broking account should be sent in writing / via email (through email id registered with PSSSBPL ) to PSSSBPL or may convey the same over recorded telephone lines. Such request for reactivation should be accompanied along with such documentary evidence as may be specified by PSSSBPL from time to time.
If the client is tagged as a Dormant/inactive client, then the funds/securities lying with PSSSBPL may be refunded/ returned to the clients at his/her/its last known bank account/DP account or sent at last known address of the client as per PSSSBPL record.
Client Acceptance of Policies and procedures stated herein above :-
I have fully understood the policies and procedures and do hereby sign the same and agree not to call into question the validity, enforceability and applicability of any provision/clauses of this document under any circumstances what so ever. These policies and procedures may be amended/changed by the broker, provided the change is informed to me through anyone or more means or methods such as post/speed post/courier/ registered post/facsimile/telegram / cable/e-mail / voice mails / telephone including SMS on the mobile phone / by messaging on the computer screen of the client’s computer or any other similar device